Wednesday, March 1, 2017

Questions to Ask When Hiring a Caterer


Unlike most professions, there is not standard ranking system for caterers.  Anyone regardless of experience can start their own business.  Let’s look at some possible ways to choose a good caterer for your event.  Use the methods to narrow your field.  There a many caterers out there but don’t become overwhelmed by the numbers.

Word of mouth recommendations.
·         Anyone can pay to advertise, but you will not find better advertising than word of mouth.  Ask someone who recently got married or had an event who they used.  Ask how everything went from the first meeting to the event itself.  Even if they had a bad experience, you may find things you never thought to ask your caterer or pitfalls to avoid.

Ask for menus.
·         Not all caterers can do every menu type well.  They should be able to provide you sample menus.  It doesn’t hurt to ask for items not on the menu.  Most caterers cannot list every item they can make in a packet.  A good caterer will be looking to break from the norm as well.

Schedule a tasting.
·         Before I started catering, I was very leery of caterers who would not schedule a tasting.  When I was getting married, the exclusive caterer for the venue we were considering told us we could come to another wedding and sample the food.  I know as a bride I would not be comfortable with strangers at my wedding

Consider the caterer’s specialty.
·         Some caterers specialize in large scale events and have the equipment and expertize to handle the larger number of guests.  Other caterers specialize in smaller intimate events, cocktail parties, or specifically delivery & set-up of catered food.  Ask your caterer what their specialty is.  They may not fit the event you are currently planning, but they could be used for a different event.
o   Cannon Events and Catering specializes in catering smaller events or delivery for large events.  Cocktail parties are our favorite.  Additionally, we prefer not to cater events that we are planning and vice versa.
·         In addition to the type of event, ask what their food specialty is.  Not all caterers do bakery items.  If they do not, are you to supply those items such as a cake. 
o   Cannon Events and Catering refers our clients to Jamie Lane Sweets for bakery items.  While we do certain bakery items, it is not our specialty.

Know what they supply.
·         Be sure to ask what kind of rentals the caterer supplies, such as china, silver glasses, linens, etc. Sometimes the reception venue or florist will provide these items.  Make sure you understand what you are suppling.

Consider what services you need.
·         Find out if your caterer only delivers and set-up the food ordered or will they provide staff. If you have a more formal event, you may want service and support staff.  Find out if your caterer has their own service staff or if they hire them from a temp agency for the night.  Those that do not have servers on staff may not be accustom to catering the larger formal events. 

Ask for references. 
·         You are entrusting a single company with one of the largest parts of your event.  Don’t just ask for a list of names of those they have catered for; instead ask for referrals of several recent events they catered.
o   Cannon Events and Catering includes “Love Letters” in our catering packets.  These are feedback from those we have worked with.  We can also give you contact information for some of our clients to ask them questions about working with us.

Inquire about food freshness.
·         Not only if they are using frozen vs. fresh, but when do they start preparing your order and will they be reheating the dish for your event.  You can start with the freshest ingredients, but preparing the items more than they day before and then reheating can lead to a lower quality dish.  
o   Unfortunately, there are companies out there that operate this way.  Especially, if they are making the same dish for more than one order that week.  Some items should be started early to allow the flavors to properly marry or blend.  Certain items like sauces, soups, marinated dishes, etc. need time to blend together properly.  But not everything needs to be made days before.  Ask yourself this, would you make this at home and reheat it for your guests?  If the answer is no, then you shouldn’t hire a caterer that would either.

Contact the local health department.
·         Either by phone or on the county department’s website to see inspection reports, complaints, or issues for the catering company.  Depending on what you find, you may want to consider another company. 

Ask for a Quote.
·         Looking at just the bottom line number is not enough.  The quote should be detailed explaining the cost of each item/area.  This will help determine if the items listed are what you need/want.  This is the time to ask questions and make sure everything is exactly as discussed.  In most cases, the quote becomes part of the contract.

Ask for and read the contract. 
·         Never hire a contractor of any kind without a firm contract in place.  This includes a caterer.  This will protect your interests to ensure what you are paying for is what you are receiving.  Once you have chosen your cater, read through the contract thoroughly to ensure services and pricing are correct.  Do no sign until you have read everything and are confident everything is clear. 

I would like to thank the following sources for helping me write this article:
·         Wikihow.com – Choose a Good Caterer (www.wikihow.com/choose-a-good-caterer)
·         Belvederebanquets.com – 7 Essential Tips for Hiring the Best Caterer for Your Event

·         Canstockphoto.com – Blog Photo (www.canstockphoto.com/illustration/public-catering.html)

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